Inbox

The Inbox is where your day starts. It has three columns.

Needs you

Campaigns asking for something, and conversations AgentNode stopped on because a reply needed a person. Open one to see what was asked and answer it.

Conversations

Every thread, most recent first, with the last thing said. Open one to read it and reply yourself. AgentNode keeps handling the thread unless you tell it to stop.

Bookings

Appointments leads have booked: the most recent, then the week ahead by day.

Quick actions

Above the columns: Add contact, Import CSV, Reach out and New campaign. Reach out sends one text to one person, from your number, as you — write it or let AgentNode draft it from their history.